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Our SPA & Wellness analysis is a comprehensive assessment and evaluation of all aspects of a spa operation to determine its current state and identify areas for improvement.
Enhancing the performance of the SPA & Wellness is an essential strategy, that not only benefits the financial health of the spa but also enhances the guest experience and satisfaction.
As a highly qualified wellness therapist with international work experience in European 5-star luxury spas, we suggest an individual training program for your spa therapists according to your actual spa treatments on offer.
The improvement training will be based on the knowledge and experience of your spa therapist.
It is crucial to continually assess and adapt the SPA & Wellness offerings in response to client feedback and evolving market trends.
Regularly visits by "mystery shoppers" will be conducted to assess the guest experience and provide valuable feedback. This proactive approach ensures continuous improvement and helps maintain high standards of service excellence.
Lodge Spa
Namibia
Lodge Spa
Namibia
Lodge Spa
Namibia
"Aloha" is the Hawaiian word for love, affection, peace, compassion and mercy.